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Resolved

Degraded performance: data syncs, integrations and scheduled reports

Oct 22, 2026 at 11:57am UTC
Affected services
API
Data Service
Workers

Resolved
Oct 22, 2026 at 11:57am UTC

One of our infrastructure providers experienced a security incident. As a precaution, we are rotating all system credentials across our platform.

While this is in progress, the following may be slow or temporarily unavailable:
- Data syncs from connected datasources
- Integrations
- Scheduled report delivery

Your reports and data are safe, and there is no action needed on your side. Any scheduled reports or syncs that are delayed will run once services are restored.

We expect this to take a few hours and will post updates here as we make progress.